Boat GPS Tracking - Wireless, Easy to Setup with 4G SIM Card (2024)

Frequently Asked Questions

  • Solid GPS Tracker
  • SIM Card
  • Unlimited SIM Card Data Plan
  • Solid GPS Sticker
  • Charging Cord
  • Instruction Manual
  • 31-Day Free Trial
  • 12-Month Warranty

All you need to do is download the Solid GPS app from the Google Play Store (Android 4.4+) or the App Store (iOS 13+).

You can also track your vehicle on any device connected to our website, from your tablet to your computer.

Yes, you can cancel your subscription during your 31-day free tracking period, and you won’t be charged anything.

You can easily cancel your subscription in your account settings or by contacting us via email or phone.

We guarantee that Solid GPS works in Australia and New Zealand, and we also support payments in each currency.

Yes, you can. All you need to do is connect your Solid GPS tracker to your vehicle through a standard USB port.

The battery in your tracker is rechargeable, so there’s no need to replace it.

You’ll also receive reminders to your phone and email when your tracker’s battery is low, at 30%.

Since the tracker is recharged infrequently (every 3, 6, or 12 months), it will last longer than most electronic devices, with the battery beginning to deteriorate after 500 recharges.

Your tracker is designed to be tucked away inside your vehicle, hidden, and away from any harsh elements.

However, if you’re concerned that it might come in contact with dust or water, we suggest putting it in a sealed container or a ziploc bag to give it some extra protection.

Yes, and it’s super easy to keep track of all your trackers – you can add as many as you want to your account.

To make sure each one is easy to identify, you can give each of them a unique name and colour.

This can be done quickly by heading over to the account settings section on the Solid GPS app or website.

The tracker does not make any noise and it ONLY emits light while being recharged.

Your Solid GPS tracking device uses the full Telstra & Vodafone network in Australia and Spark & Vodafone network in New Zealand, whichever has the strongest signal at that point in time.

If your tracker enters an area with no mobile coverage, don’t worry! It will save the locations your vehicle travels to and will upload where it went when your vehicle is back in an area with coverage.

The subscription covers the cost of the SIM card inside your tracker and the data it uses.

Instead of negotiating with telcos and finding the best SIM card and plan prices, we organise your SIM card for you, all for a flat competitive rate.

We’re able to achieve such a low-cost subscription because we have tens of thousands of SIM cards in our system, unlocking bulk discounts for you!

The subscription also covers the cost of the Solid GPS app, local customer support, & so much more.

We also don’t plan on and have never increased the price of our subscription.

As your vehicle moves, your tracker will update its location every 2 minutes and gradually increase the time between updates to every 10 minutes.

You can also turn on ‘Emergency Mode’ to lock the tracking intervals to every 2 minutes.

Additionally, you can set geofences/boundaries to receive alerts if your vehicle begins to move.

To see what the dashboard/app looks like, please create an account at solidgps.com/registration/, and you’ll be taken to our demo dashboard.

Yes, multiple people can download the same app and log in to the same account to view the same tracker.

You can also securely share your tracker with friends or family through our sharing feature.

For example, if you’re going on a trip, share your private tracking link with others, and they can see where you are without being able to change any settings. You can cancel this link at any time too.

Boat GPS Tracking - Wireless, Easy to Setup with 4G SIM Card (2024)

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